Learn to lessen the stress that trauma can have on individuals and groups in the workplace.

Healthcare workers are not always good at diagnosing their own physical and emotional trauma. They don’t need to be on the “front line” to be impacted by the loss of loved ones or patients. Those who manage or supervise employees at hospitals, nursing homes or other healthcare facilities need to know what to look for to make sure their staff members are not reaching distress over the losses they see on a daily basis.

Our virtual workshops (delivered via Zoom*) are designed to demonstrate how to conduct a Critical Incident Stress Debriefing (CISD). The purpose of such an intervention is to lessen the emotional, cognitive, and behavioral impact that trauma has on individuals and work groups.

This is an interactive program and participants will be expected to contribute during the online demonstration and either respond to their own experiences or role-play those experiences of frontline personnel. 

Attendees will: 

  • Identify the need to address traumatic exposure for their staff.
  • Recognize Compassion Fatigue as an example of Post-Traumatic Stress Disorder.
  • Identify the 7-Step process of a Critical Incident Stress Debriefing.
  • Differentiate CISD from a Defusing and specify when each is more appropriately employed.

*The Zoom link will be sent to registered students one week prior to the beginning of the program. Materials for the classes will be available online prior to the beginning of each class.

More Information:

Contact Jo Ann Durdan at 570-963-2600 or email [email protected] to get an up-to-date schedule or more information.

In-person CISD Training for your company.

Are you interested in an in-person personalized training for your company? Contact us at [email protected] for more information or to schedule a group training for your business.

Note: The University reserves the right to cancel courses due to insufficient enrollment or other unforeseen circumstances.